The business ombudsman office began work in Ukraine on May 20, 2015 and has already received 1,000 complaints, of which 446 concerned the work of the State Fiscal Service, Business Ombudsman Algirdas Semeta has said at a meeting of Prime Minister Volodymyr Groysman with business representatives in Kyiv.

"Today we will focus mainly on the issues of tax administration and customs matters. I won't reveal a great secret that at present this is the most painful issue for businesses, a real headache," he said.

He said the matter concerns illegal inspections and VAT refunds issues, its electronic administration, initiation of criminal proceedings even if taxpayers won higher instance court cases, assessment of the customs value of products and compensation of overpayments.

"We will announce these cases and offer systemic solutions to these problems. I hope we have the first result – when preparing this meeting in many areas there were steps to eliminate the problems presented. We need to more often initiate such meetings and problems will be solved prior to them," the expert said.