NBU launches financial literacy section for military personnel and veterans on Garazd platform

The National Bank of Ukraine (NBU) has launched a specialized section on its financial literacy educational platform, Garazd, titled For Defenders and Their Families, for military personnel, veterans, and their families, according to the regulator's head, Andriy Pyshny.

"Our goal is for inclusion to become a basic requirement within three years, like capital adequacy or liquidity levels, and for veterans to have real choice and equal access to financial services," he said during the III Veterans' Reintegration Conference 2026 on Tuesday.

According to the National Bank, the section was created as part of the "Financial Literacy for Defenders of Ukraine" project to improve the financial knowledge of military personnel, veterans, and their families, assist them in managing personal finances, avoiding financial risks, and building long-term financial security.

The new section already offers over 80 informational resources, including articles, checklists, step-by-step action plans, instructions, financial planning templates, and a navigation tool with useful contacts and online resources.

The materials are organized into eight thematic sections, including finances during service, budgeting and savings, banking services, loans and debt, insurance, fraud protection, and financial issues for veterans and families of defense personnel.

Before launching the new section, the NBU, together with its partners, conducted a survey to examine the educational needs of military personnel, veterans, and their families. 1,013 respondents participated, including active military personnel, veterans, and family members of defense personnel.

Almost half of respondents rated their financial literacy level as average, while 31% admitted their knowledge was low or very low. The biggest challenges, according to the study, relate to loans, debt management, understanding financial benefits, fraud protection, and family budget planning.

The Central Bank also announced that this year it will present a Financial Inclusion Strategy with a focus on military personnel and veterans, introduce a scoring model for self-assessment of financial institutions as employers and financial service providers, and continue to expand the Charter for Financial Inclusion and Reintegration of Veterans, which has already been joined by 78 financial institutions, including 42 banks, 35 insurance companies, and the National Association of Insurers of Ukraine.

As reported, the National Bank and the European Bank for Reconstruction and Development signed a memorandum of understanding in April 2024 to support the financial inclusion and reintegration of war veterans in Ukraine, in particular to promote the Charter on Financial Inclusion and Reintegration of Veterans.