Nova Post Europe developing simplified franchise package

Nova Post Europe, part of the NOVA group and currently operating in 16 European countries, is working on developing a streamlined franchise package to attract partners and expand its network, including into new countries, CEO Oleksandr Lysovets told Interfax-Ukraine.

"We are developing a new franchise package that will allow us to attract even more partners for growth. We are currently conducting many experiments, but we already have plans to enter new countries," Lysovets said.

According to him, the key criteria for entering European markets are population size, the presence of large cities, and their population density.

"We initially entered countries based on the number of Ukrainians who relocated after the start of the war. Now we have already opened in the countries with the largest Ukrainian populations, and we are actively engaging with local residents who use our services," he explained.

The CEO also noted that this year the company plans to focus on strengthening its presence in countries where it already operates.

"This year we have already planned investments of more than $5 million, but that covers roughly six months. Every six months we revise the amount and objectives. We are even trying to shorten the planning horizon to three months. So I am confident that this year’s investment will be no less than last year’s," he said.

Among the key development plans for 2026 are opening 2,000 branches, installing new parcel lockers, and automating sorting hubs, Lysovets added.

Nova Post Europe is also focusing on developing door-to-door parcel pickup services. The service is already available in Berlin, Warsaw, Prague, London, and Chisinau, he noted.

"Here [at the Nova Summit in Kyiv on March 19], we presented a 60-minute parcel pickup service. It is already available in five European cities, and we plan to scale it to others," Lysovets said.

Earlier, Nova Poshta co-owner Viacheslav Klymov said that Nova Post Europe plans to double its branch network in Europe in 2026 while maintaining a strategic focus on maximizing delivery speed and quality. According to him, by 2028 the company aims to double the number of countries it operates in to 32.

In 2025, Nova Post Europe processed more than 13 million international shipments. The company operates 300 branches and 165,000 partner service points.

The core business of Nova Poshta, the main asset of the NOVA group, is express delivery of documents, parcels, and palletized oversized cargo. Its ultimate beneficial owners are Volodymyr Poperyshniuk and Viacheslav Klymov.