10:45 10.08.2016

CRM-system OneBox Next with artificial intelligence was announced

2 min read
WebProduction has announced development of new system with artificial intelligence - OneBox Next https://webproduction.ua/crm-sistema. The company also known for its automation system OneBox CRM+ERP. This new program can independently communicate with customers and partners, make decisions, generate and solve issues instead of employees, find new leads. This is a robot secretary and robot administrator. OneBox CRM can calculate the most successful way of answers and send email to customers by itself The program can calculate the most successful way of answers and send email to customers by itself.
OneBox Next helps to make sales Neural network analyzes the customer's request and all the previous experience of sales-managers. It offers sellers the best versions of responses which previously lead to contract. Sales-managers only need to select answer and correct it if necessary. In some cases program suggests to call a customer or manager.
How it works? OneBox Next automatically parses emails and create tasks for employees. Neural network analyzes email content and all history of contacts, assigns task to employee and automatically begin conversation with contact. All automatic actions can be configured with many parameters. Employee can accept or declite actions with where generated by neural network. Thus the neural network is trained to good or bad answers.
Private testing of OneBox Next CRM OneBox Next https://webproduction.ua/crm-sistema is in stage of private testing. In future WebProduction will demonstrate technology to partners for testing in real business conditions. Detailed information on request: +38 (044) 332-93-25 +38 (044) 390-09-85 [email protected]
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